Which of the following describes coercion as mentioned in the code of conduct?

The definition of coercion in the context of the code of conduct refers to the use of manipulative tactics to pressure clients into making a purchase or decision that they may not be comfortable with or may not genuinely want. This aligns with the concept that coercion involves an undue influence that removes the autonomy of the client, forcing them into a decision under pressure rather than through free choice.

This can involve tactics that create a sense of urgency, fear, or obligation, ultimately leading to a decision that is driven by manipulation rather than by the client's own informed consideration or understanding of options available to them. Understanding this distinction is crucial for maintaining ethical standards and fostering a professional relationship where clients feel empowered to make their own choices.

The other options reflect positive or neutral interactions between a professional and a client, such as encouraging exploration of options, advising informed decision-making, and providing explanations. These actions are not coercive in nature; rather, they support and guide clients in a way that respects their autonomy and promotes a healthy decision-making process.