What type of procedures are brokers expected to follow according to the RIBO guidelines?

Brokers are expected to adhere to standard practices for client interaction according to RIBO guidelines. These practices are designed to ensure professionalism, transparency, and ethical behavior in all dealings with clients. By following a consistent set of procedures, brokers can build trust with their clients and maintain the integrity of the insurance profession.

Standard practices involve clear communication, proper documentation, and adherence to regulatory requirements, all of which contribute to a quality client experience. These guidelines help ensure that clients receive accurate information and support, enabling them to make informed decisions about their insurance needs.

In contrast, creative selling techniques and innovative advertising strategies may distract from the fundamental goal of client-service-focused practices, while flexibility regarding legal compliance could lead to unethical conduct or potential violations of regulations, undermining the trust that clients place in their brokers. Thus, emphasizing standard practices aligns with the overall mission of professionalism and client protection in the insurance industry.