What type of customer service is expected according to the code of conduct?

The code of conduct outlines that customer service should be conscientious, diligent, and efficient. This standard emphasizes the importance of providing a high level of service that is thorough and considerate of the client's needs. Conscientiousness in customer service means being aware of and responsive to customers' inquiries and concerns, demonstrating a commitment to quality and care in every interaction. Diligence reflects the effort put into ensuring that each customer's needs are addressed promptly and effectively, while efficiency focuses on delivering that service in a timely manner without sacrificing quality.

This type of customer service builds trust and fosters satisfaction, which is essential for maintaining strong client relationships and upholding the reputation of the practice. In contrast, the other options describe forms of customer service that fail to meet these standards, leading to negative experiences for clients and potentially damaging the professional image of those in practice. Therefore, understanding and adhering to the principles of conscientious, diligent, and efficient service is integral to the responsibilities outlined in the code of conduct.