According to the code of conduct, how should brokers act in their professional capacity?

Brokers should act with integrity in their professional capacity, as outlined in the code of conduct. Integrity is a foundational principle that emphasizes honesty, transparency, and ethical behavior in all dealings with clients and colleagues. This principle ensures that brokers maintain trust and uphold the reputation of the profession, fostering a strong, positive relationship with clients and ensuring that their interests are prioritized.

In contrast, the other options suggest attitudes or behaviors that fundamentally undermine professional standards. Indifference and apathy imply a lack of concern for clients' needs and the ethical responsibilities inherent in the brokerage profession. Such attitudes would likely lead to neglect in service and could result in adverse effects on clients' interests. Competitiveness, while a normal aspect of any profession, must not override the commitment to ethical conduct and accountability; it should be approached with integrity rather than at the expense of others or through unethical practices. Thus, acting with integrity is paramount in ensuring that brokers fulfill their responsibilities effectively and ethically.